Showing posts with label management. Show all posts
Showing posts with label management. Show all posts

Monday, March 11, 2019

Value Engineering The Project Team

Construction project teams are some of the most diverse groups you can ever work with. From owners, architects, and city councils working through design conception to subcontractors and building supervisors addressing facility management - and through all phases of construction in between - every team member is vital to each project's success. Project teams represent who we are and who we choose to be.

Make no mistake, trust is huge factor to make this work. To ensure trust is a deliverable, every project team member works as diligently as the next to grow themselves, their company's vision, and the project in turn. When project teams learns to value one another, the resulting dynamic are projects that grow and evolve as much as individuals do. Trust may be earned, but it should never be limited.

Being humble is another important aspect in delivering successful projects. When individuals place themselves above others, they negate all of the positive potential that defines the construction process - a process that creates every resource we use, every road we travel, and every structure we live, work, and play in. Construction project teams don't just build; they are a representation of our communities.

Like all organized efforts, construction project teams work to create innovative solutions through a process of continuous improvement. Continuous improvement strategies build upon existing work to improve future deliverables. When one part of the team feels empowered, the entire team can sense that empowerment throughout the project life cycle. An empowered project team encourages others to develop continuous improvement exercises, for both the job at hand as well as future developments.

As with every industry and sector working around the globe, project teams have an obligation to assist each other, the project, and continuous improvement processes to deliver successful projects. No matter the role, a project team's success is fully dependent on encouraging diversity and embracing equity in the workplace. Shared equity in work practices is how we value engineer project teams and design a sustainable future.

Originally shared by Stirling Morris here, 

Wednesday, April 11, 2018


We may not always agree with decisions made by others, but we should always strive to work with those decisions. In some cases, this does mean finding ways to work without them.

But if we always operate with integrity, passion, and kindness, our agreeing with others has little impact on our successes. People tend to always work for, buy from, coordinate with people they trust.

This is especially true when choosing to recommend others. To be referred is the ultimate test of being considered trustworthy. Where trust is concerned, our ability to work with others is the lifeblood of our success. 

Friday, October 17, 2014

Social Media Teaches Us

In Marketing, it's important for business owners, small in particular, to integrate and aggregate ideas as much as possible, as soon as possible. Your time is valuable. And, since you can't avoid Social Media Marketing as a necessary business development tool, it's important to remember that Social Media teaches us to:

Deal with opinions:  You're going to have them and that's okay. How you express or respond to them is another story. Don't dismiss the bad in favor of the good, and always, always respond to everyone and every situation.

Call everyone out:  No one likes being called out, but we all need to be. There are plenty of examples of this thought but certainly nothing more comparable than being a parent. Managing a business is a lot like being a parent.

Recognize the youngest person in the room:  Well, young may be relative, so how about:  recognize the person with the freshest idea at the time - not necessarily the best idea, but certainly the newest & the boldest - even if it's as quickly dismissed as it is heard.

Most importantly, it's critical to stay on the innovative & early adoption side of technologies, tools, & resources. This is true even if you have a dedicated team managing marketing and influencing your brand. And all of this is just the start because Social Media Marketing never sleeps and never stops. 

What does Social Media teach you?

Wednesday, March 13, 2013

Business Development: The Bridge Between Marketing & Sales

How do you define Business Development?

Whenever I talk or write about Business Development with small (or even medium sized) business owners and representatives, they frequently ask: what is business development? It's amazing to me how many business folks, from owners to managers to sales & marketing representatives, have varying opinions on what it is and what it means.

The term has been explored by the always insightful marketing guru, Seth Godin, and even Forbes over the last few years, but even they refer to it as business puzzle yet to be fully realized. Perhaps it's because Business Development is a relatively newer term. Or maybe it's that there are few books or college courses that even address what it can mean to any business in any given market or industry. What is certain is that Business Development has moved beyond just being the latest buzz term. It has planted itself firmly in Marketing efforts, Sales Cycles and, ultimately, Business Plans regardless of the unsolved mystery of what it really means.

In it it's simplest form, Business Development is the bridge between Marketing & Sales. Most of this transition has been made easier with our online communications and especially CRM (Customer Relationship Management) resources. With CRMs - even the free options - Sales representatives can record their activities as leads migrate from traceable Marketing & Advertising efforts.

It's not enough just to record your Marketing & Sales efforts. Businesses, large and small, have to monitor their Business Development activities, analyze the data, and provide reports with meaningful information for Continuous Improvement (another fashionable buzz term.) Continuous Improvement is the underlying link between creating improved customer relations, employee satisfaction and work habits, and Business & Marketing Plan development. Or in simpler terms, Business Development on the front end and continuous improvement on the back end.

Implementing Business Development strategies is a key to maintaining an effective revenue. It is the gateway transitional element carried forward from your initial Marketing & Advertising efforts to give purpose, meaning, and structure to the Sales Cycle. It is because of Business Development that successful businesses are able to move and think beyond the Business Plan for purposeful Continuous Improvement.

What Business Development strategies have worked best for you?

Wednesday, January 30, 2013

Social Media: A Sales Perspective

I originally wrote this piece from Market Integration's website as:

Social Media - A Salesperson Perspective

posted Aug 23, 2011, 3:51 PM by Stirling Morris   [ updated Dec 12, 2011, 3:12 PM ]

We're all salespeople.  Whether you're a mom trying to explain to your child why practicing good hygiene is important or you're a CEO out to lunch with a new investor prospect, we all have something to sell.  Some of us are really good at it and some of us aren't.  But most of us don't even realize we're selling until our client (or child) agrees or disagrees with whatever we've pitched.

No matter who you are or what you do, social media is a not only a tool for networking but for selling.  Unfortunately, not every company has learned this lesson.  I actually had a General Manager of a sales company in the construction industry once tell me, “Networking must be limited to assure it does not take any time away from selling.”  I don't think he realized the power of social media in sales and networking.

I was asked by a Retail Sales Manager within the same company for advice regarding networking; particularly through social media.  After spending years as a sales / product representative in the construction industry, here are some of the finer points I offered:
  • In addition to joining professional organizations, social media is the key to business relationships for tomorrow to keep you informed when you can't be present or just to stay up-to-date with industry activities
  • Connecting and engaging with individuals and businesses on facebookLinkedin, Google+, and Twitter is vital to a successful, long-term relationship with tomorrow’s customers.
  • Most importantly, actively participating (e.g. joining groups, asking questions and giving answers) is the best way to make social media successful and you potentially seen as a Thought Leader. You can’t just create a social media profile / page and expect customers to come knocking. If people don’t see you engaged, they won’t follow back. And, if you only promote yourself, your business, or your services, you are committing sales suicide and will often be hidden or blocked by your customer's (or potential customer's) social media feeds.
Social Media helps us grow as people by creating interactive dialogue when a phone call or in-person visit or meeting isn't feasible.

Tuesday, January 22, 2013

Marketing Reminds Each of Us to Start Anew

How do you start your day?  An exercise routine?  A cup of coffee?  Although I might practice these rituals as well, at some point every morning - before I begin the hustle and bustle of my day - I give myself some time of quiet meditation.  I stretch, I listen, I feel the world around me, and I project myself out into the infinite universe - come to think of it, it's a lot like being Superman without the daily worries of saving the world.

The takeaway is that I start each day putting my best foot forward, if not just in my mind.  

Of course, reality checks back in; checking emails, making follow up phone calls, replying to messages, finishing projects.  My meditation, however, has given me a fresh perspective.  A fresh perspective in the workplace allows for new ideas to be considered, if not implemented.  A fresh perspective offers us insight into a world that could be, rather than focusing on the daily grind.  It drives how we market ourselves and our business pursuits.  And, ultimately, marketing reminds us to start anew.

Unlike other business management considerations, marketing reminds us of why we’re in business to begin with - the entrepreneurial spirit.  It reminds us to grow and to be creative in all of our endeavors.  It tells us what direction we should pursue.  Marketing whispers those thoughts that shape the world around us without fear of what others might think.

We all do it.  We all market ourselves even if we don't consider ourselves marketers by profession.  So, start today.  Market the better you.