Showing posts with label change. Show all posts
Showing posts with label change. Show all posts

Tuesday, August 7, 2018

Celebrate Success With A Reboot

Success! We all crave it and love to celebrate it. But after the party ends, perhaps that's an ideal moment to reboot and hone in on what you can do better yet.

Rebooting offers us the opportunity to discover better strategies to improve our lives and our relationships. Consider the movie version Tony Stark from The Avengers. He goes from carefree, burger-gorging playboy, to growing through the many phases of just being IronMan, and, ultimately, into the blueberry-eating, sustainable design-building hero of The Avengers.

But the story doesn't stop there. Tony continues to re-define himself, his team, and relationships. Each success becomes a jumping off point for the next venture. Individuals like Richard Branson and Elon Musk do the same, and global enterprises like Google and Amazon are no strangers to this way of continuous improvement. Continuous improvement exercises are at the core of many successful organizational models globally. Strategies like Kaizen (改善) are also often employed and embrace activities that continuously improve an organization's complete infrastructure involving all employees, from the CEO to the people on the assembly line or in the field.

Celebrating the win is never more important than the action that led you there and certainly not as critical as what you do next - this being as true for science and business as it is for politics and sports. But, if your main objective is to win, well, then, you've already lost. 

Winning is only a stepping stone. If you're not talking about the next big thing, then you're talking about the wrong thing. It's about the long game. It's about healthy, sustainable living over brand and personality. It's about standing on the shoulders of giants and reaching ever higher. It's about change. Progress takes change.

So at the end of the day, by all means, celebrate your successes - frequently and happily. But when you get the chance, reboot and set the tone for our shared lives tomorrow.


Saturday, November 26, 2016

Embracing The Local Market's Inner Customer

On any given day, embracing a specific market's customer is supremely more important than considering the customer-at-large. The local customer, with their personal preferences grounded in the every day world they live in, can be the most meaningful key performance indicator in determining the overall success of a business.

Even a mom and pop shop on Small Business Saturday can learn something from their larger corporate brothers and sisters. An REI in Albuquerque, New Mexico, where the focus of living outdoors is literally achieved right outside the front doors, is entirely different than the REI in Plano, Texas, where, unless you're doing some urban backpacking, you have to travel just a little further out. Each store's appearance may seem the same, but the customer experience and general atmosphere is entirely different.

How a business interacts with their most immediate community is also a huge indicator of success. Are they active in local community events and government affairs? Yes, Corporate Social Responsibility is huge factor here, but it goes beyond that. The local community requires something different from any local business, no matter how large or small or corporately driven and regardless of the business-to-business considerations.

A business' involvement in the local community is, and should always be, inspired by something completely different and relative to the part of the world that that business serves. The takeaway isn't the revenue generation itself, but how a business' investment in the community is perceived and ultimately shared, locally and globally.

What are your thoughts on the customer experience where specific markets are concerned?

Tuesday, October 20, 2015

Don't Be A Tool, Be A Resource


With all the tools we have at our disposal, the greatest one lies just behind your eyes and between your ears. Your thinking self. Your mind. Your mind provides you with the ability to transform thought into memory, and long term memories into constant resources.

Taking this all a step further, we're not only resources to ourselves but to others as well. Our ability to think interpersonally helps drive us to be all we can be. We weave ourselves into the tapestry of our lives and our business. 

In business though, it's not enough to want it, you have to sell it. You have to ask:  Am I a tool or am I a resource? Am I acting for the sake of what somebody wants or expects, as quickly and long forgotten as a unitasker, or am I the resource:  the person always remembered for contributions to peers, to the industry, and ultimately, to the world-at-large.

Be a resource for your peers.


Helping them understand a different point of view, helps everyone. And since not everyone learns the same way, read, write, & explore new ways to envision the world around you. 

Be a resource for your business plan.

Walking the straight and narrow is a helluva lot easier than making waves, but that doesn't mean we shouldn't splash around. Take an innovative approach to your business model.


Be a resource for your customers and clients.

Today's customer may want a quick fix, but that's not all they want. They want to know more. They want to be more. They want to inspire and be inspired. And since you're the customer too, help others be the game changer you want to be.

Be a resource for your industry.

Profit keeps the business model alive. Given. But when you put money first, you've burdened the industry with the chore of ignoring you for fear you're always trying to sell something. When, in fact, all you're trying to do is be the change you want to see in the world.

Be a resource for the World.

We live, every moment, with each other. And at the end of the day, we can sell for the sake of profit or we can sell whatever makes the world a better place to live in, now and in the future. Reinvent sales and change the story.

Be a part of the story. It's your story. And whether you choose to or not, it doesn't matter because you're already a part of the world around you. Be yourself, but be the best version of yourself. Ready. Set. Go.

Wednesday, May 20, 2015

Innovations Are Not Solutions

I watch, you watch, we all watch & listen. We observe. And that observation drives innovation. Innovation, however, is not as a solution, or even a means to a solution. It is rather a catalyst of change. 

Now change doesn't imply that we try to change all at once. We couldn't do that even if we wanted to because the world around us is always changing. Instead, change embraces the idea that when we challenge the world around us with new ideas - new innovations - we evolve. 

What's more important yet is that we continue to push those boundaries. Just like the world never stops turning, we never stop changing. We learn to appreciate that what's better in the moment, isn't an end-all, be-all solution.

Take time to make changes. Bike to work, use a motorless mower, recycle. If it's not a hassle to take time to brush your teeth, why would it be difficult to always keep reusable bags handy?

Walk a different path. Don't try to be something you're not. Don't try to be the next Google. There's already a Google. Take the road not taken. 

Plug in to the world. Plug into the choices you're making. Plug into what may be a solution for everyone, and not just what benefits the individual in the moment.

Focus on the future. There is no greater cause or inevitability than our future. We can explore the past and the present all we desire, but the future marches on, with or without us.

Do what you can, when you can, how you can. Observe. Learn. Change. Grow. And when someone says:  because we've always done it that way, ask, Why?

Thursday, November 13, 2014

Why Being the Best Is Irrelevant

Be good, be better, be great in life and business, and you will discover that being the best becomes irrelevant. Now success on the other hand . . .

Success is not defined by being the best or winning. When you excel at something, anything really, you will find happiness AND success.
And when the individual succeeds, the team succeeds. Whether it's a large matrix of teams under a corporate umbrella, teams of active players in an industry, or even our world commerce, success is driven by people advocating for causes greater than themselves.
People that find success drive for change that improves the social good. Social good represents the best our humanity. Hillary Clinton, Peter DiamandisLaci Green, these are people who have succeeded by being advocates for the social good of humanity, each in their own way but all for the greater good.

Sir Richard Branson is one of the greatest examples of advocating for the social good. He rose beyond his dyslexia to build an enterprise of companies. But he didn't stop there. In addition to promoting social good within each business effort, he fights for human progress through endeavors like Virgin Galactic. Then, taking it a step further he became an ambassador of hope & human prosperity through founding humanitarian efforts like The EldersCarbon War Room and The B Team.

Think of all the successes you've had in life. Which are the most meaningful to you?