Monday, April 22, 2013

Encouraging Employees to be Your Brand Stewards

Marketing a business can be a daunting task. This is especially true when you are a small business and don't have a dedicated marketing person or team to lead the charge. However, the strongest brand steward a business has for marketing and getting the branded product or service message out is it's team - the whole team.

If you look at your business like a megaphone, with your voice at the mouthpiece, you can really let the public hear your passion through your words and actions. Now, take that megaphone, enlarge it, fill it with the voices of all of your staff shouting the same brand message, and really get the message out.

The following are a few good considerations. Some may seem obvious and some may just be reminders, but as a whole, it's better to prepared:

Passion
If you don't share your passion with your staff, it certainly won't be conveyed well to your customers, potential customers, and industry partners.

Drive
Finding the drive to support your passion is key to marketing success and will be noticed - even when you feel it's not.

Motivation
Ideally, staff members don't just depend on an employer for a paycheck, so if you're motivating your staff constantly & consistently, they'll appreciate you all that much more.

No matter how you spin it, employees should never be forced to blare a message they feel is not their own. A business' employees are brand stewards, not soldiers. This is even true when you are working with contracted or outsourced partners.

Each person on a business' staff brings as much marketing potential as a dedicated marketing team member. When you encourage employees to be your brand steward, your marketing voice will be exponentially amplified no matter what your market or industry may be.